Call (310) 628-9399

A jammed or silent garbage disposal

A disposal that hums, trips or will not start can usually be unjammed from below with a hex key and the reset button.

Open six days · Rosemead and next-door cities

Updated · 3 min read

In a nutshell

Turn the disposal's power off, use the hex key in the socket on the bottom to free the flywheel, clear what jammed it, then press the red reset button and test. If it still only hums, the motor or switch has failed.

Jump to a section
  1. Hum, click or silence
  2. Freeing the flywheel
  3. When it leaks or will not reset
  4. Picking a replacement
  5. Rosemead owners ask

Hum, click or silence

Each sound points somewhere different. A hum means the motor gets power but the plates are stuck. Silence means it is not getting power or the overload has tripped.

A click with no hum often points to a worn wall switch or a loose cord connection.

Hums: Power is reaching it; Flywheel is jammed; Free it with a hex key. Silent: Overload tripped; Breaker or switch off; Press reset and check powerHums• Power is reaching it• Flywheel is jammed• Free it with a hex keySilent• Overload tripped• Breaker or switch off• Press reset and check power
Reading what your disposal sounds like.

Freeing the flywheel

Never reach into the disposal. Switch it off at the wall and, if it plugs in, unplug it.

Turn power off then Insert hex key below then Work it back and forth then Remove debris with tongs then Press reset and test1Turn power off2Insert hex key below3Work it back and forth4Remove debris with tongs5Press reset and test
Clearing a jam from underneath.

Most units have a quarter-inch hex socket in the center of the bottom. Rocking it frees the plates. Then use tongs to lift out the bone, pit or utensil that caused it.

When it leaks or will not reset

Disposers were added to most Rosemead kitchens well after the houses were built, which shows in many tight sink cabinets. Leaks there usually come from the sink flange, the dishwasher hose or a cracked housing.

A housing crack means replacement. A worn flange gasket or loose drain connection can be resealed.

Picking a replacement

Match the mount type if you can, so the new unit fits the existing sink flange. Consider horsepower and noise insulation, and check cabinet space before buying.

Rosemead owners ask

Is it safe to use a broom handle to free the disposal?

Use the hex key from below. It gives better leverage and keeps your hands out of the unit.

Why does my disposal trip its reset every time?

A recurring trip usually means a binding motor or a partial jam. If clearing does not stop it, the motor is wearing out.

Can I put the disposal on the dishwasher drain?

Yes, most disposers have a dishwasher inlet. The knockout plug inside must be removed first.